Chapter XII: Act 3 (4)
As for the rest of the books that were dragged out from the Spanish for "storehouse" when "The Four Horsemen" romped in winners, I can speak only as I would speak of "The World's Most Famous Battles" or "Heroines in Shakespeare." I have looked them over. I gave "Mare Nostrum" a great deal of my very valuable time because the advertisements spoke so highly of it. "Woman Triumphant" took less time because I decided to stop earlier in the book. "Blood and Sand" I passed up, having once seen a Madrid bull-fight for myself, which may account for this nasty attitude I have toward any Spanish product. I am told, however, that this is the best of them all.
It is remarkable that for a writer who seems to have left such an indelible imprint in the minds of the American people, whose works have been ranked with the greatest of all time and who received more publicity during one day of his visit here than Charles Dickens received during his whole sojourn in America, Señor Blasco and his works form a remarkably small part of the spontaneous literary conversation of the day. The characters which he has created have not taken any appreciable hold in the public imagination. Their names are never used as examples of anything. Who were some of his chief characters, by the way? What did they say that was worth remembering? What did they do that characters have not been doing for many generations? Did you ever hear anyone say, "He talks like a character in Ibáñez," or "This might have happened in one of Ibáñez's books"?
Of course it is possible for a man to write a great book from which no one would quote. That is probably happening all the time. But it is because no one has read it. Here we have an author whose vogue in this country, according to statistics, is equal to that of any writer of novels in the world. And as soon as his publicity department stops functioning, I should like to lay a little bet that he will not be heard of again.
XLVI
ON BRICKLAYING
After a series of introspective accounts of the babyhood, childhood, adolescence and inevitably gloomy maturity of countless men and women, it is refreshing to turn to "Bricklaying in Modern Practice," by Stewart Scrimshaw. "Heigh-ho!" one says. "Back to normal again!"
For bricklaying is nothing if not normal, and Mr. Scrimshaw has given just enough of the romantic charm of artistic enthusiasm to make it positively fascinating.
"There was a time when man did not know how to lay bricks," he says in his scholarly introductory chapter on "The Ancient Art," "a time when he did not know how to make bricks. There was a time when fortresses and cathedrals were unknown, and churches and residences were not to be seen on the face of the earth. But today we see wonderful architecture, noble and glorious structures, magnificent skyscrapers and pretty home-like bungalows."
To one who has been scouring Westchester County for the past two months looking at the structures which are being offered for sale as homes, "pretty home-like bungalows" comes as _le mot juste_. They certainly are no more than pretty home-like.
* * * * *
One cannot read far in Mr. Scrimshaw's book without blushing for the inadequacy of modern education. We are turned out of our schools as educated young men and women, and yet what college graduate here tonight can tell me when the first brick in America was made? Or even where it was made?... I thought not.
Well, it was made in New Haven in 1650. Mr. Scrimshaw does not say what it was made for, but a conjecture would be that it was the handiwork of Yale students for tactical use in the Harvard game. (Oh, I know that Yale wasn't running in 1650, but what difference does that make in an informal little article like this? It is getting so that a man can't make any statement at all without being caught up on it by some busybody or other.)
* * * * *
But let's get down to the art itself.
Mr. Scrimshaw's first bit of advice is very sound. "The bricklayer should first take a keen glance at the scaffolding upon which he is to work, to see that there is nothing broken or dangerous connected with it.... This is essential, because more important than anything else to him is the preservation of his life and limb."
Oh, Mr. Scrimshaw, how true that is! If I were a bricklayer I would devote practically my whole morning inspecting the scaffolding on which I was to work. Whatever else I shirked, I would put my whole heart and soul into this part of my task. Every rope should be tested, every board examined, and I doubt if even then I would go up on the scaffold. Any bricks that I could not lay with my feet on terra firma (there is a joke somewhere about terra cotta, but I'm busy now) could be laid by some one else.
* * * * *
But we don't seem to be getting ahead in our instruction in practical bricklaying. Well, all right, take this:
"Pressed bricks, which are buttered, can be laid with a one-eighth-inch joint, although a joint of three-sixteenths of an inch is to be preferred."
Joe, get this gentleman a joint of three-sixteenths of an inch, buttered. Service, that's our motto!
* * * * *
It takes a book like this to make a man realize what he misses in his everyday life. For instance, who would think that right here in New York there were people who specialized in corbeling? Rain or shine, hot or cold, you will find them corbeling around like Trojans. Or when they are not corbeling they may be toothing. (I too thought that this might be a misprint for "teething," but it is spelled "toothing" throughout the book, so I guess that Mr. Scrimshaw knows what he is about.) Of all departments of bricklaying I should think that it would be more fun to tooth than to do anything else. But it must be tiring work. I suppose that many a bricklayer's wife has said to her neighbor, "I am having a terrible time with my husband this week. He is toothing, and comes home so cross and irritable that nothing suits him."
Another thing that a bricklayer has to be careful of, according to the author (and I have no reason to contest his warning), is the danger of stepping on spawls. If there is one word that I would leave with the young bricklayer about to enter his trade it is "Beware of the spawls, my boy." They are insidious, those spawls are. You think you are all right and then--pouf! Or maybe "crash" would be a better descriptive word. Whatever noise is made by a spawl when stepped on is the one I want. Perhaps "swawk" would do. I'll have to look up "spawl" first, I guess.
Well, anyway, there you have practical bricklaying in a nutshell. Of course there are lots of other points in the book and some dandy pictures and it would pay you to read it. But in case you haven't time, just skim over this résumé again and you will have the gist of it.
XLVII
"AMERICAN ANNIVERSARIES"
Mr. Phillip R. Dillon has compiled and published in his "American Anniversaries" a book for men who do things. For every day in the year there is a record of something which has been accomplished in American history. For instance, under Jan. 1 we find that the parcel-post system was inaugurated in the United States in 1913, while Jan. 2 is given as the anniversary of the battle of Murfreesboro (or Stone's River, as you prefer). The whole book is like that; just one surprise after another.
What, for instance, do you suppose that Saturday marked the completion of?... Presuming that no one has answered correctly, I will disclose (after consulting Mr. Dillon's book) that July 31 marked the completion of the 253d year since the signing of the Treaty of Breda. But what, you may say--and doubtless are saying at this very minute--what has the Treaty of Breda (which everyone knows was signed in Holland by representatives of England, France, Holland and Denmark) got to do with American history? And right there is where Mr. Dillon and I would have you. In the Treaty of Breda, Acadia (or Nova Scotia) was given to France and New York and New Jersey were confirmed to England. So, you see, inhabitants of New York and New Jersey (and, after all, who isn't?) should have especial cause for celebrating July 31 as Breda Day, for if it hadn't been for that treaty we might have belonged to Poland and been mixed up in all the mess that is now going on over there.
* * * * *
I must confess that I turned to the date of the anniversary of my own birth with no little expectation. Of course I am not so very well known except among the tradespeople in my town, but I should be willing to enter myself in a popularity contest with the Treaty of Breda. But evidently there is a conspiracy of silence directed against me on the part of the makers of anniversary books and calendars. While no mention was made of my having been born on Sept. 15, considerable space was given to recording the fact that on that date in 1840 a patent for a knitting machine was issued to the inventor, who was none other than Isaac Wixan Lamb of Salem, Mass.
Now I would be the last one to belittle the importance of knitting or the invention of a knitting machine. I know some very nice people who knit a great deal. But really, when it comes to anniversaries I don't see where Isaac Wixon Lamb gets off to crash in ahead of me or a great many other people that I could name. And it doesn't help any, either, to find that James Fenimore Cooper and William Howard Taft are both mentioned as having been born on that day or that the chief basic patent for gasoline automobiles in America was issued in 1895 to George B. Selden. It certainly was a big day for patents. But one realizes more than ever after reading this section that you have to have a big name to get into an anniversary book. The average citizen has no show at all.
* * * * *
In spite of these rather obvious omissions, Mr. Dillon's Book is both valuable and readable. Especially in those events which occurred early in the country's history is there material for comparison with the happenings of the present day, events which will some day be incorporated in a similar book compiled by some energetic successor of Mr. Dillon.
For instance, under Oct. 27, 1659, we find that William Robinson and Marmaduke Stevenson were banished from New Hampshire on the charge of being Quakers and were later executed for returning to the colony. Imagine!
And on Dec. 8, 1837, Wendell Phillips delivered his first abolition speech at Boston in Faneuil Hall, as a result of which he got himself known around Boston as an undesirable citizen, a dangerous radical and a revolutionary trouble-maker. It hardly seems possible now, does it?
And on July 4, 1776--but there, why rub it in?
XLVIII
A WEEK-END WITH WELLS
In the February Bookman there is an informal article by John Elliot called "At Home with H.G. Wells" in which we are let in on the ground floor in the Wells household and shown "H.G." (as his friends and his wife call him) at play. It is an interesting glimpse at the small doings of a great man, but there is one feature of those doings which has an ominous sound.
"The Wells that everyone loves who sees him at Easton is the human Wells, the family Wells, the jovial Wells, Wells the host of some Sunday afternoon party. For a distance of ten or twenty miles round folks come on Sunday to play hockey and have tea. Old and young--people from down London who never played hockey before in their lives; country farmers and their daughters, and everybody else who lives in the district--troop over and bring whoever happens to be the week-end guest. Wells is delightful to them all. He doesn't give a rap if they are solid Tories, Bolsheviks, Liberals, or men and women of no political leanings, Can you play hockey? is all that matters. If you say No you are rushed toward a pile of sticks and given one and told to go in the forward line; if you say Yes you are probably made a vice captain on the spot."
* * * * *
I am frank to confess that this sounds perfectly terrible to me. I can't imagine a worse place in which to spend a week-end than one where your host is always boisterously forcing you to take part in games and dances about which you know nothing. A week-end guest ought to be ignored, allowed to rummage about alone among the books, live stock and cold food in the ice-box whenever he feels like it, and not rushed willy-nilly (something good could be done using the famous Willy-Nilly correspondence as a base, but not here), into whatever the family itself may consider a good time.
In such a household as the Wells household must be you are greeted by your hostess in a robust manner with "So glad you're on time. The match begins at two." And when you say "What match," you are told that there is a little tennis tournament on for the week-end and that you and Hank are scheduled to start the thing off with a bang. "But I haven't played tennis for five years," you protest, thinking of the delightful privacy of your own little hall bedroom in town. "Never mind, it will all come back to you. Bill has got some extra things all put out for you upstairs." So you start off your week-end by making a dub of yourself and are known from that afternoon on by the people who didn't catch your name as "the man who had such a funny serve."
Or if it isn't that, it's dancing. Immediately after dinner, just as you are about to settle down for a comfortable evening by the fire, you notice that they are rolling back the rugs. "House-cleaning?" you suggest, with a nervous little laugh. "Oh, no, just a little dancing in your honor." And then you tell them that your honor will be satisfied perfectly without dancing, that you haven't danced since you left school, that you don't dance very well, or that you have hurt your foot; to which the only reply is an encouraging laugh and a hail-fellow-well-met push out into the middle of the floor.
A pox on both your house parties!
* * * * *
And yet, in a way, that is just what one might expect from Mr. Wells. He has done the same thing to me in his books many a time. I personally have but little facility for world-repairing. I haven't the slightest idea of how one would go about making things better. And yet before I am more than two-thirds of the way through "Joan and Peter" or "The Undying Fire" or "The Outline of History," Mr. Wells has me out on the hockey-field waving a stick with a magnificent enthusiasm but no aim, rushing up and down and calling, "Come on, now!" to no one in particular.
No matter how discouraging things seem when I pick up a Wells book, or how averse I may be to launching out on a crusade of any sort, I always end by walking with a firm step to the door (feeling, somehow, that I have grown quite a bit taller and much handsomer) and saying quietly: "Meadows, my suit of armor, please; the one with a chain-mail shirt and a purple plume."
This, of course, is silly, as any of Mr. Wells's critics will tell you. It is the effect that he has on irresponsible, visionary minds. But if all the irresponsible, visionary minds in the world become sufficiently belligerent through a continued reading of Mr. Wells, or even of the New Testament, who knows but what they may become just practical enough to take a hand at running things? They couldn't do much worse than the responsible, practical minds have done, now, could they?
XLIX
ABOUT PORTLAND CEMENT
Portland cement is "the finely pulverized product resulting from the calcination to incipient fusion of an intimate mixture of properly proportioned argillaceous and calcareous materials and to which no addition greater than 3 per cent has been made subsequent to calcination."
That, in a word, is the keynote of H. Colin Campbell's "How to Use Cement for Concrete Construction." In case you should never read any more of the book, you would have that.
But to the reader who is not satisfied with this taste of the secret of cement construction and who reads on into Mr. Campbell's work, there is revealed a veritable mine of information. And in the light of the recent turn of events one might even call it significant. (Any turn of events will do.)
* * * * *
The first chapter is given over to a plea for concrete. Judging from the claims made for concrete by Mr. Campbell, it will accomplish everything that a return to Republican administration would do, and wouldn't be anywhere near so costly. It will make your barn fireproof; it will insure clean milk for your children; it will provide a safe housing for your automobile. Farm prosperity and concrete go hand in hand.
In case there are any other members of society who have been with me in thinking that Portland cement is a product of Portland, Me., or Portland, Ore., it might as well be stated right here and now that America had nothing to do with the founding of the industry, and that the lucky Portland is an island off the south coast of England.
It was a bright sunny afternoon in May, 1824, when Joseph Aspdin, an intelligent bricklayer of Leeds, England, was carelessly calcining a mixture of limestone and clay, as bricklayers often do on their days off, that he suddenly discovered, on reducing the resulting clinker to a powder, that this substance, on hardening, resembled nothing so much as the yellowish-gray stone found in the quarries on the Isle of Portland. (How Joe knew what grew on the Isle of Portland when his home was in Leeds is not explained. Maybe he spent his summers at the Portland House, within three minutes of the bathing beach.)
At any rate, on discovering the remarkable similarity between the mess he had cooked up and Portland stone, he called to his wife and said: "Eunice, come here a minute! What does this remind you of?"
The usually cheerful brow of Eunice Aspdin clouded for the fraction of a second.
"That night up at Bert and Edna's?" she ventured.
"No, no, my dear," said the intelligent bricklayer, slightly irked. "Anyone could see that this here substance is a dead ringer for Portland stone, and I am going to make heaps and heaps of it and call it 'Portland cement.' It is little enough that I can do for the old island."
And so that's how Portland cement was named. Rumor hath it that the first Portland cement in America was made at Allentown, Pa., in 1875, but I wouldn't want to be quoted as having said that. But I will say that the total annual production in this country is now over 90,000,000 barrels.
* * * * *
It is interesting to note that cement is usually packed in cloth sacks, although sometimes paper bags are used.
"A charge is made for packing cement in paper bags," the books says. "These, of course, are not redeemable."
One can understand their not wanting to take back a paper bag in which cement has been wrapped. The wonder is that the bag lasts until you get home with it. I tried to take six cantaloups home in a paper bag the other night and had a bad enough time of it. Cement, when it is in good form, must be much worse than cantaloup, and the redeemable remnants of the bag must be negligible. But why charge extra for using paper bags? That seems like adding whatever it is you add to injury. Apologies, rather than extra charge, should be in order. However, I suppose that these cement people understand their business. I shall know enough to watch out, however, and insist on having whatever cement I may be called upon to carry home done up in a cloth sack. "Not in a paper bag, if you please," I shall say very politely to the clerk.
L
OPEN BOOKCASES
Things have come to a pretty pass when a man can't buy a bookcase that hasn't got glass doors on it. What are we becoming--a nation of weaklings?
All over New York city I have been,--trying to get something in which to keep books. And what am I shown? Curio cabinets, inclosed whatnots, museum cases in which to display fragments from the neolithic age, and glass-faced sarcophagi for dead butterflies.
"But I am apt to use my books at any time," I explain to the salesman. "I never can tell when it is coming on me. And when I want a book I want it quickly. I don't want to have to send down to the office for the key, and I don't want to have to manipulate any trick ball-bearings and open up a case as if I were getting cream-puffs out for a customer. I want a bookcase for books and not books for a bookcase."
(I really don't say all those clever things to the clerk. It took me quite a while to think them up. What I really say is, timidly, "Haven't you any bookcases without glass doors?" and when they say "No," I thank them and walk into the nearest dining-room table.)
But if they keep on getting arrogant about it I shall speak up to them one of these fine days. When I ask for an open-faced bookcase they look with a scornful smile across the salesroom toward the mahogany four-posters and say:
"Oh, no, we don't carry those any more. We don't have any call for them. Every one uses the glass-doored ones now. They keep the books much cleaner."
Then the ideal procedure for a real book-lover would be to keep his books in the original box, snugly packed in excelsior, with the lid nailed down. Then they would be nice and clean. And the sun couldn't get at them and ruin the bindings. Faugh! (Try saying that. It doesn't work out at all as you think it's going to. And it makes you feel very silly for having tried it.)
* * * * *
Why, in the elder days bookcases with glass doors were owned only by people who filled them with ten volumes of a pictorial history of the Civil War (including some swell steel engravings), "Walks and Talks with John L. Stoddard" and "Daily Thoughts for Daily Needs," done in robin's-egg blue with a watered silk bookmark dangling out. A set of Sir Walter Scott always helps fill out a bookcase with glass doors. It looks well from the front and shows that you know good literature when you see it. And you don't have to keep opening and shutting the doors to get it out, for you never want to get it out.
A bookcase with glass doors used to be a sign that somewhere in the room there was a crayon portrait of Father when he was a young man, with a real piece of glass stuck on the portrait to represent a diamond stud.
And now we are told that "every one buys bookcases with glass doors; we have no call for others." Soon we shall be told that the thing to do is to buy the false backs of bindings, such as they have in stage libraries, to string across behind the glass. It will keep us from reading too much, and then, too, no one will want to borrow our books.
* * * * *
But one clerk told me the truth. And I am just fearless enough to tell it here. I know that it will kill my chances for the Presidency, but I cannot stop to think of that.
After advising me to have a carpenter build me the kind of bookcase I wanted, and after I had told him that I had my name in for a carpenter but wasn't due to get him until late in the fall, as he was waiting for prices to go higher before taking the job on, the clerk said:
"That's it. It's the price. You see the furniture manufacturers can make much more money out of a bookcase with glass doors than they can without. When by hanging glass doors on a piece of furniture at but little more expense to themselves they can get a much bigger profit, what's the sense in making them without glass doors? They have just stopped making them, that's all."
So you see the American people are being practically forced into buying glass doors whether they want them or not. Is that right? Is it fair? Where is our personal liberty going to? What is becoming of our traditional American institutions?
I don't know.
LI
TROUT-FISHING
I never knew very much about trout-fishing anyway, and I certainly had no inkling that a trout-fisher had to be so deceitful until I read "Trout-Fishing in Brooks," by G. Garrow-Green. The thing is appalling. Evidently the sport is nothing but a constant series of compromises with one's better nature, what with sneaking about pretending to be something that one is not, trying to fool the fish into thinking one thing when just the reverse is true, and in general behaving in an underhanded and tricky manner throughout the day.
The very first and evidently the most important exhortation in the book is, "Whatever you do, keep out of sight of the fish." Is that open and above-board? Is it honorable?
"Trout invariably lie in running water with their noses pointed against the current, and therefore whatever general chance of concealment there may be rests in fishing from behind them. The moral is that the brook-angler must both walk and fish upstream."
It seems as if a lot of trouble might be saved the fisherman, in case he really didn't want to walk upstream but had to get to some point downstream before 6 o'clock, to adopt some disguise which would deceive the fish into thinking that he had no intention of catching them anyway. A pair of blue glasses and a cane would give the effect of the wearer being blind and harmless, and could be thrown aside very quickly when the time came to show one's self in one's true colors to the fish. If there were two anglers they might talk in loud tones about their dislike for fish in any form, and then, when the trout were quite reassured and swimming close to the bank they could suddenly be shot with a pistol.
* * * * *
But a little further on comes a suggestion for a much more elaborate bit of subterfuge.
The author says that in the early season trout are often engaged with larvae at the bottom and do not show on the surface. It is then a good plan, he says, to sink the flies well, moving in short jerks to imitate nymphs.
You can see that imitating a nymph will call for a lot of rehearsing, but I doubt very much if moving in short jerks is the way in which to go about it. I have never actually seen a nymph, though if I had I should not be likely to admit it, and I can think of no possible way in which I could give an adequate illusion of being one myself. Even the most stupid of trout could easily divine that I was masquerading, and then the question would immediately arise in its mind: "If he is not a nymph, then what is his object in going about like that trying to imitate one? He is up to no good, I'll be bound."
And crash! away would go the trout before I could put my clothes back on.
* * * * *
There is an interesting note on the care and feeding of worms on page 67. One hundred and fifty worms are placed in a tin and allowed to work their way down into packed moss.
"A little fresh milk poured in occasionally is sufficient food," writes Mr. Garrow-Green, in the style of Dr. Holt. "So disposed, the worms soon become bright, lively and tough."
It is easy to understand why one should want to have bright worms, so long as they don't know that they are bright and try to show off before company, but why deliberately set out to make them tough? Good manners they may not be expected to acquire, but a worm with a cultivated vulgarity sounds intolerable. Imagine 150 very tough worms all crowded together in one tin! "Canaille" is the only word to describe it.
* * * * *
I suppose that it is my ignorance of fishing parlance which makes the following sentence a bit hazy:
"Much has been written about bringing a fish downstream to help drown it, as no doubt it does; still, this is often impracticable."
I can think of nothing more impracticable than trying to drown a fish under any conditions, upstream or down, but I suppose that Mr. Garrow-Green knows what he is talking about.
And in at least one of his passages I follow him perfectly. In speaking of the time of day for fly-fishing in the spring he says:
"'Carpe diem' is a good watchword when trout are in the humor." At least, I know a good pun when I see one.
LII
"SCOUTING FOR GIRLS"
"Scouting for Girls" is not the kind of book you think it is. The verb "to scout" is intransitive in this case. As a matter of fact, instead of being a volume of advice to men on how to get along with girls, it is full of advice to girls on how to get along without men, that is, within reason, of course.
It is issued by the Girl Scouts and is very subtle anti-man propaganda. I can't find that men are mentioned anywhere in the book. It is given over entirely to telling girls how to chop down trees, tie knots in ropes, and things like that. Now, as a man, I am very jealous of my man's prerogative of chopping down trees and tying knots in ropes, and I resent the teaching of young girls to usurp my province in these matters. Any young girl who has taken one lesson in knot-tying will be able to make me appear very silly at it. After two lessons she could tie me hand and foot to a tree and go away with my watch and commutation ticket. And then I would look fine, wouldn't I? Small wonder to me that I hail the Girl Scout movement as a menace and urge its being nipped in the bud as you would nip a viper in the bud. I would not be surprised if there were Russian Soviet money back of it somewhere.
A companion volume to "Scouting for Girls" is "Campward, Ho!" a manual for Girl Scout camps. The keynote is sounded on the first page by a quotation from Chaucer, beginning:
"_When that Aprille with his schowres swoote
The drought of March hath perced to the roote,
And bathus every veyne in swich licour,
Of which vertue engendred is the flour._"
One can almost hear the girls singing that of an evening as they sit around the campfire tying knots in ropes. It is really an ideal camping song, because even the littlest girls can sing the words without understanding what they mean.
But it really lacks the lilt of the "Marching Song" printed further on in the book. This is to be sung to the tune of "Where Do We Go From Here, Boys?" Bear this in mind while humming it to yourself:
_MARCHING SONG
Where do we go from here, girls, where do we go from here?
Anywhere (our Captain[5]) leads we'll follow, never fear.
The world is full of dandy girls, but wait till we appear--
Then!
Girl Scouts, Girl Scouts, give us a hearty cheer_!
A very stirring marching song, without doubt, but what would they do if the leader's name happened to be something like Mary Louise Abercrombie or Elizabeth Van Der Water? They just couldn't have a Captain with such a long name, that's all. And there you have unfair discrimination creeping into your camp right at the start.
In "Scouting for Girls" there is some useful information concerning smoke signals. In case you are lost, or want to communicate with your friends who are beyond shouting distance, it is much quicker than telephoning to build a clear, hot fire and cover it with green stuff or rotten wood so that it will send up a solid column of black smoke. By spreading and lifting a blanket over this smudge the column can be cut up into pieces, long or short (this is the way it explains it in the book, but it doesn't sound plausible to me), and by a preconcerted code these can be made to convey tidings.
For instance, one steady smoke means "Here is camp."
Two steady smokes mean "I am lost. Come and help me."
Three smokes in a row mean "Good news!"
I suppose that the Pollyanna of the camping party is constantly sending up three smokes in a row on the slightest provocation, and then when the rest of the outfit have raced across country for miles to find out what the good news is she probably shows them, with great enthusiasm, that some fringed gentians are already in blossom or that the flicker's eggs have hatched. Unfortunately, there is no smoke code given for snappy replies, but in the next paragraph it tells how to carry on a conversation with pistol shots. One of these would serve the purpose for repartee.
FOOTNOTES:
[5] Supply Captain's name.
LIII
HOW TO SELL GOODS
The Retail Merchants' Association ought to buy up all the copies of "Elements of Retail Salesmanship," by Paul Westley Ivey (Macmillan), and not let a single one get into the hands of a customer, for once the buying public reads what is written there the game is up. It tells all about how to sell goods to people, how to appeal to their weaknesses, how to exert subtle influences which will win them over in spite of themselves. Houdini might as well issue a pamphlet giving in detail his methods of escape as for the merchants of this country to let this book remain in circulation.
The art of salesmanship is founded, according to Mr. Ivey, on, first, a thorough knowledge of the goods which are to be sold, and second, a knowledge of the customer. By knowing the customer you know what line of argument will most appeal to him. There are several lines in popular use. First is the appeal to the instinct of self-preservation--i.e., social self-preservation. The customer is made to feel that in order to preserve her social standing she must buy the article in question. "She must be made to feel what a disparaged social self would mean to her mental comfort."
It is reassuring to know that it is a recognized ruse on the part of the salesman to intimate that unless you buy a particular article you will have to totter through life branded as the arch-piker. I have always taken this attitude of the clerks perfectly seriously. In fact, I have worried quite a bit about it.
In the store where I am allowed to buy my clothes it is quite the thing among the salesmen to see which one of them can degrade me most. They intimate that, while they have no legal means of refusing to sell their goods to me, it really would be much more in keeping with things if I were to take the few pennies that I have at my disposal and run around the corner to some little haberdashery for my shirts and ties. Every time I come out from that store I feel like Ethel Barrymore in "Déclassée." Much worse, in fact, for I haven't any good looks to fall back upon.
But now that I know the clerks are simply acting all that scorn in an attempt to appeal to my instinct for the preservation of my social self, I can face them without flinching. When that pompous old boy with the sandy mustache who has always looked upon me as a member of the degenerate Juke family tries to tell me that if I don't take the five-dollar cravat he won't be responsible for the way in which decent people will receive me when I go out on the street, I will reach across the counter and playfully pull his own necktie out from his waistcoat and scream, "I know you, you old rascal! You got that stuff from page 68 of 'Elements of Retail Salesmanship' (Macmillan)."
* * * * *
Other traits which a salesperson may appeal to in the customer are: Vanity, parental pride, greed, imitation, curiosity and selfishness. One really gets in touch with a lot of nice people in this work and can bring out the very best that is in them.
Customers are divided into groups indicative of temperament. There is first the Impulsive or Nervous Customer. She is easily recognized because she walks into the store in "a quick, sometimes jerky manner. Her eyes are keen-looking; her expression is intense, oftentimes appearing strained." She must be approached promptly, according to the book, and what she desires must be quickly ascertained. Since these are the rules for selling to people who enter the store in this manner, it might be well, no matter how lethargic you may be by nature, to assume the appearance of the Impulsive or Nervous Customer as soon as you enter the store, adopting a quick, even jerky manner and making your eyes as keen-looking as possible, with an intense expression, oftentimes appearing strained. Then the clerk will size you up as type No. 1 and will approach you promptly. After she has quickly filled your order you may drop the impulsive pose and assume your natural, slow manner again, whereupon the clerk will doubtless be highly amused at having been so cleverly fooled into giving quick service.
* * * * *
The opposite type is known as the Deliberate Customer. She walks slowly and in a dignified manner. Her facial expression is calm and poised. "Gestures are uncommon, but if existing tend to be slow and inconspicuous." She can wait.
Then there is the Vacillating or Indecisive Customer, the Confident or Decisive Customer (this one should be treated with subtle flattery and agreement with all her views), The Talkative or Friendly Customer, and the Silent or Indifferent one. All these have their little weaknesses, and the perfect salesperson will learn to know these and play to them.
There seems to be only one thing left for the customer to do in order to meet this concerted attack upon his personality. That is, to hire some expert like Mr. Ivey to study the different types of sales men and women and formulate methods of meeting their offensive. Thus, if I am of the type designated as the Vacillating or Indecisive Customer, I ought to know what to do when confronted by a salesman of the Aristocratic, Scornful type, so that I may not be bulldozed into buying something I do not want.
If I could only find such a book of instructions I would go tomorrow and order a black cotton engineer's shirt from that sandy-mustached salesman and bawl him out if he raised his eyebrows. But not having the book, I shall go in and, without a murmur, buy a $3 silk shirt for $18 and slink out feeling that if I had been any kind of sport at all I would also have bought that cork helmet in the showcase.
LIV
"YOU!"
In the window of the grocery store to which I used to be sent after a pound of Mocha and Java mixed and a dozen of your best oranges, there was a cardboard figure of a clerk in a white coat pointing his finger at the passers-by. As I remember, he was accusing you of not taking home a bottle of Moxie, and pretty guilty it made you feel too.
This man was, I believe, the pioneer in what has since become a great literary movement. He founded the "You, Mr. Business-Man!" school of direct appeal. It is strictly an advertising property and has long been used to sell merchandise to people who never can resist the flattery of being addressed personally. When used as an advertisement it is usually accompanied by an illustration built along the lines of the pioneer grocery-clerk, pointing a virile finger at you from the page of the magazine, and putting the whole thing on a personal basis by addressing you as "You, Mr. Rider-in-the-Open-Cars!" or "You, Mr. Wearer-of-14½-Shirts!" The appeal is instantaneous.
In straight reading-matter, bound in book form and sold as literature, this Moxie talk becomes a volume of inspirational sermonizing, and instead of selling cooling drinks or warming applications, it throws dynamic paragraph after dynamic paragraph into the fight for efficiency, concentration, self-confidence and personality on the part of our body politic. A homely virtue such as was taught us at our mother's knee (or across our mother's knees) at the age of four, in a dozen or so simple words, is taken and blown up into a book in which it is stated very impressively in a series of short, snappy sentences, all saying the same thing.
Such a book is called, for instance "You," written by Irving R. Allen.
* * * * *
"You" takes 275 pages to divulge a secret of success. It would not be fair to Mr. Allen to give it away here after he has spent so much time concealing it. But it might be possible to give some idea of the importance of Mr. Allen's discovery by stating one of my own, somewhat in the manner in which he has stated his. I will give my little contribution to the world's inspiration the title of
HEY, YOU!
You and I are alone.
No, don't try to get away. That door is locked. I won't hurt you--much.
What I want to do is make you see yourself. I want you, when you put down this book, to say, "I know myself!" I want you to be able to look at yourself in the mirror and say: "Why, certainly I remember you, Mr. Addington Simms of Seattle, you old Rotary Club dog! How's your merger?"
And the only way that you can ever be able to do this is to read this book through.
Then read it through again.
Then read it through again.
Then ring Dougherty's bell and ask for "Chester."
Now let's get down to business.
I knew a man once who had made a million dollars. If he hadn't been arrested he would have made another million.
Do you see what I mean?
If not, go back and read that over a second time. It's worth it. I wrote it for you to read. You, do you hear me? You!
If you want to know the secret of this man's success, of the success of hundreds of other men just like him, if you want to make his success your success, you must first learn the rule.
What is this rule? you may ask.
Go ahead and ask it.
Very well, since you ask.
It is a rule which has kept J.P. Morgan what he is. It is a rule which gives John D. Rockefeller the right to be known as the Baptist man alive. It is a rule which is responsible for the continued existence of every successful man of today.
And now I am going to tell it to you.
You, the you that you know, the real you, are going to learn the secret.
Can you bear it?
Here it is:
You can't win if you breathe under water.
Read that again.
Read it backward.
It may sound simple to you now. You may say to yourself, "What do you take me for, a baby boy?"
Well, you paid good money for this book, didn't you?
LV
THE CATALOGUE SCHOOL
Without wishing in the least to detract from the praise due to Sinclair Lewis for the remarkable accuracy with which he reports details in his "Main Street," it is interesting to speculate on how other books might have read had their authors had Mr. Lewis's flair for minutiae and their publishers enough paper to print the result.
For instance, Carol Kennicott, the heroine, whenever she is overtaken by an emotional scene, is given to looking out at the nearest window to hide her feelings, whereupon the author goes to great lengths to describe just exactly what came within her range of vision. Nothing escapes him, even to shreds of excelsior lying on the ground in back of Howland & Gould's grocery store.
* * * * *
Let us suppose that Harriet Beecher Stowe had been endowed with Mr. Lewis's gift for reporting and had indulged herself in it to the extent of the following in "Uncle Tom's Cabin:"
"Slowly Simon Legree raised his whip-arm to strike the prostrate body of the old negro. As he did so his eye wandered across the plantation to the slaves' quarters which crouched blistering in the sun. Cowed as they were, as only ramshackle buildings can be cowed, they presented their gray boards, each eaten with four or five knot-holes, to the elements in abject submission. The door of one hung loose by a rust-encased hinge, of which only one screw remained on duty, and that by sheer willpower of two or three threads. Legree could not quite make out how many threads there were on the screw, but he guessed, and Simon Legree's guess was nearly always right. On the ground at the threshold lay a banjo G string, curled like a blond snake ready to strike at the reddish, brown inner husk of a nut of some sort which was blowing about within reach. There were also several crumbs of corn-pone, well-done, a shred of tobacco which had fallen from the pipe of some negro slave before the fire had consumed more than its very tip, an old shoe which had, Legree noticed by the maker's name, been bought in Boston in its palmier days, doubtless by a Yankee cousin of one of Uncle Tom's former owners, and an indiscriminate pile of old second editions of a Richmond newspaper, sweet-potato peelings and seeds of unripe watermelons.
"Swish! The blow descended on the crouching form of Uncle Tom."
* * * * *
Or Sir Walter Scott:
"Sadly Rowena turned from her lover's side and looked out over the courtyard of the castle. Beneath her she saw the cobble-stones all scratched and marred with gray bruises from the horses' hoofs, a faded purple ribbon dropped from the mandolin of a minstrel, three slightly imperfect wassails and a trencher with a nick on the rim, all that had not been used of the wild boar at last night's feast, a peach-stone like a wrinkled almond nestling in a sardine tin. Slowly she faced her knight:
"'Prithee,' she said."
* * * * *
And I am not at all sure that "Uncle Tom's Cabin" and "Ivanhoe" wouldn't have made better reading if they had lapsed into the photographic at times. Mr. Lewis may overdo it, but I expect to re-read "Main Street" some day, and that is more encouragement than I can hold out to Mrs. Stowe or Sir Walter Scott.
LVI
"EFFECTIVE HOUSE ORGANS"
To the hurrying commuter as he waits for his two cents change at the news stand it looks as if all the periodicals in the United States were on display there, none of which he ever has quite time enough to buy. It seems incredible that there should be presses enough in the country to print all the matter that he sees hanging from wires, piled on the counter and dangling from clips over the edge, to say nothing of his conceiving of there being other periodicals in circulation which he never even hears about. But any one knowing the commuter well enough to call him "dearie" might tell him in slightly worn vernacular that he doesn't know the half of it.
One cannot get a true idea of the amount of sideline printing that is done in this country without reading "Effective House Organs," written by Robert E. Ramsay. The mass effect of this book is appalling. Page after page of clear-cut illustrations show reproductions of hundreds and hundreds of house-organ covers and give the reader a hopeless sensation of going down for the third time. Such names as "Gas Logic," "Crane-ing," "Hidden's Hints," "The Y. and E. Idea," "Vim," "Tick Talk" and "The Smileage" show that Yankee ingenuity has invaded the publishing field, which means that the literature of business is on its way to becoming the literature of the land.
For those who are so illiterate as not to be familiar with the literature of business, I quote a definition of the word "house organ":
"A house magazine or bulletin to dealers, customers or employees, designed to promote goodwill, increase sales, induce better salesmanship or develop better profits."
* * * * *
In spite of Mr. Ramsay's exceedingly thorough treatment of his subject, there is one type of house organ to which he devotes much too little space. This is the so-called "employee or internal house organ" and is designed to keep the help happy and contented with their lot and to spur them on to extra effort in making it a banner year for the stockholders. The possibilities of this sort of house organ in the solution of the problem of industrial unrest are limitless.
Publications for light reading among employees are usually called by such titles as "Diblee Doings," "Tinkham Topics," "The Mooney and Carmiechal Machine Lather" or "Better Belting News."
First of all, they carry news notes of happenings among the employees, so that a real spirit of cooperation and team-play may be fostered. These news notes include such as the following:
"Eddie Lingard of the Screen Room force, was observed last Saturday evening between the mystic hours of six-thirty with a certain party from the Shipping Room, said party in a tan knit sweater, on their way to Ollie's. Come, 'fess up, Eddie!"
"Everyone is wondering who the person is who put chocolate peppermints in some of the girls' pockets while they were hanging in the Girls' Rest Room Thursday afternoon, it being so hot that they melted and practically ruined some of their clothing. Some folks have a funny sense of humor."
* * * * *
Then there are excerpts from speeches made by the Rev. Charles Aubrey Eaton and young Mr. Rockefeller or by the President and Treasurer of the Diamond Motor Sales Corporation, saying, in part:
"The man who makes good in any line of work is the man who gives the best there is in him. He doesn't watch the clock. He doesn't kick when he fails to get that raise that he may have expected. He just digs into the job harder and makes the dust fly. And when some one comes along waving a red flag and tries to make him stop work and strike for more money, he turns on the agitator and says: 'You get the h---- out of here. I know my job better than you do. I know my boss better than you do, and I know that he is going to give me the square deal just as soon as he can see his way clear to do it. And in the mean time I am going to WORK!'
"That is the kind of man who makes good."
* * * * *
And then there are efficiency contests, with the force divided into teams trying to see which one can wrap the most containers or stamp the largest number of covers in the week. The winning team gets a felt banner and their names are printed in full in that week's issue of "Pep" or "Nosey News."
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Love Conquers AllChapter XII: Act 3 (4)
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